We have a 14-day return policy so you have 14 days to request a return after receiving your product.

To return your item, it must be in the same condition as when it arrived: unused, with tags, and in its original packaging. You must also have a receipt or proof of purchase.

To initiate a return, you can contact us at info@runeceramics.com .

If your return is accepted, we will send you instructions on where to send your package. Items returned to us without a return request will not be accepted.

For any questions regarding returns, you can always contact us at info@runeceramics.com .

Damages and problems
Please inspect your order upon receipt and contact us immediately if it is defective, damaged, or you have received the wrong item so we can assess and correct the issue.

Non-returnable products
Unfortunately, we cannot accept returns on sale items or gift cards.

Changes
Changes are not accepted.

Refunds
Once we receive and review your return, we'll notify you and let you know if your refund request is approved. If your request is approved, a refund will automatically be issued to your original payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and issue the refund.
If it has been more than 15 business days since we approved your return, please contact us at info@runeceramics.com.