Shipping and Delivery

Domestic orders are shipped via Yurtiçi Kargo, the shipping fee is 200 TL.

International shipments will be shipped via Shipentegra using UPS, TNT, FedEx, and DHL. Shipping costs are $20 for a single item and $10 for each additional item in the same order. US shipments will be shipped DDP, and US customs fees will be pre-paid.

Cargo delivery is not possible on weekends and public holidays. Orders falling on these dates will be delivered on the next business day.

Orders are delivered to cargo within 3-7 business days.

Once your order has been shipped, the delivery time may vary depending on your address. Generally, domestic orders are delivered within 3-4 business days, and international orders are delivered within 3-12 business days.

Our online service team constantly monitors the stock of products on our website. If you experience a sudden out-of-stock issue with the products you ordered and they are unavailable, we will contact you using the phone number listed in your membership information and your refund will be processed promptly to your chosen account.

Shipping costs will be added to your order amount.

When your order arrives, be sure to check the package for damage before accepting delivery. If the box is damaged, ask the courier to prepare a "Damage Assessment Report" before signing any delivery documents. Return the package to the courier along with the report.

Order cancellation can be made within 6 hours after the order is placed.